Privacy policy

Your privacy is important to us. It is Probatix’s policy to respect your privacy regarding any information we may collect from you through our website,, and other websites we own and operate.

1. information collected by us

Log data

When you visit our website, our servers may automatically log the standard data provided by your web browser. This may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

Personal information

We may ask you for personal information, such as your:

  • Name
  • E-mail
  • Phone/mobile number

2. legal bases for the processing

We will process your personal data lawfully, fairly and transparently. We collect and process information about you only when we have legal grounds to do so.

These legal bases depend on which services you use and how you use them, which means that we collect and use your information only where we use it:

  • it is necessary for the performance of a contract to which you are a party or to take action at your request before entering into such a contract (for example, when we provide a service you have requested);
  • it satisfies a legitimate interest (which is not overridden by your privacy interests), for example, for research and development, to market and promote our services, and to protect our legal rights and interests;
  • You give us permission to do so for a specific purpose (e.g., you may allow us to send you our newsletter); or
  • we need to process your data to comply with a legal obligation.

If you consent to us using information about you for a particular purpose, you have the right to change your mind at any time (but this will not affect any processing that has already taken place).

We do not keep personal information longer than necessary. While we retain this information, we will protect it to the extent commercially acceptable to prevent loss and theft and unauthorized access, disclosure, copying, use or modification. Nevertheless, we advise you that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If necessary, we may retain your personal data to comply with a legal obligation or to protect your vital interests or the vital interests of another natural person.

3. collection and use of information

We may collect, store, use and disclose information for the following purposes, and personal information will not be further processed in a manner inconsistent with those purposes:

  • to contact and communicate with you;
  • for internal records and administrative purposes;
  • for advertising and marketing, including sending you promotional information about our products and services and information about third parties that we think may be of interest to you; and
  • to review your application.

4. disclosure of personal information to third parties

We may disclose personal information:

  • Third party service providers to enable them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, collection companies, maintenance or problem resolution providers, marketing or advertising providers, professional consultants, and payment system operators;
  • Our employees, contractors and/or related entities;
  • Sponsors or promoters of competitions that we run;
  • Third parties, including agents or subcontractors, who assist us in providing information, products, services or direct marketing to you; and
  • Third parties to collect and process data.

5. international transfers of personal information

The personal data we collect is stored and processed where we or our partners, affiliates and third-party vendors maintain facilities. By providing us with your personal information, you consent to its disclosure to these foreign third parties.

We ensure that any transfer of personal data from countries in the European Economic Area (EEA) to countries outside the EEA is protected by appropriate safeguards, such as the use of standard data protection clauses approved by the European Commission or the use of binding corporate rules or other legally recognized means.

If we transfer personal information from a non-EEA country to another country, you acknowledge that third parties in other jurisdictions may not be subject to data protection laws similar to those in our jurisdiction. There is a risk if such a third party performs an act or practice that violates the privacy laws in our jurisdiction, and this could mean that you are unable to seek redress under the privacy laws of our jurisdiction.

6. your rights and the control of your personal data

Choice and Consent: By providing us with personal information, you consent to our collection, storage, use and disclosure of your personal information in accordance with this Privacy Policy. If you are under 16 years of age, you must have your parent’s or guardian’s permission to access and use the Site and they (your parent or guardian) have consented to you providing us with your personal information to the extent permitted by law. You are not required to provide us with any personal information, but failure to do so may affect your use of this Site or the products and/or services offered on or through it.

Third Party Information: If we receive personal information about you from a third party, we will protect it as set forth in this Privacy Policy. If you are a third party providing personal information about another person, you represent and warrant that you have that person’s consent to provide the personal information to us.

Restrict: You may choose to restrict the collection or use of your personal information. If you have previously consented to the use of your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. If you ask us to restrict or limit the way we process your personal data, we will inform you how the restriction affects your use of our website or our products and services.

Access and Data Portability: You may request details of the personal data we hold about you. You may request a copy of the personal information we hold about you. When possible, we provide this information in CSV format or other easy-to-read machine format. You may at any time request that we delete the personal data we hold about you. You may also request that we transfer this personal information to another third party.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information that is found to be inaccurate, incomplete, misleading or out of date.

Data Breach Notification: We will comply with the laws applicable to us with respect to data breaches.

Complaints: If you believe that we have violated a relevant data protection law and would like to file a complaint, please contact us using the details below and provide us with full details of the alleged violation. We will promptly investigate your complaint and respond to you in writing, outlining the outcome of our investigation and the steps we will take to address your complaint. You also have the right to contact a regulatory or data protection authority in connection with your complaint.

Unsubscribe: To unsubscribe from our email database or opt out of communications (including marketing communications), please contact us using the details below or by using the opt-out options provided in the communication.

7. cookies

We use “cookies” to collect information about you and your activities on our website. A cookie is a small piece of data that our website stores on your computer and that we access each time you visit so that we can understand how you use our website. This helps us provide you with content based on preferences that you have indicated. For more information, please see our Cookie Policy.

8. business transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data among the assets transferred to the parties acquiring us. You acknowledge that such transfers may occur and that any parties that acquire us may continue to use your personal information in accordance with this policy.

9. limits of our policy

Our website may contain links to external websites that are not operated by us. Please note that we have no control over the content and policies of these websites and cannot accept any responsibility or liability for their respective privacy practices.

10. amendments to this policy

We have the discretion to change our privacy policy to reflect currently acceptable practices. We will take reasonable steps to notify users of changes through our website. Your continued use of this Site following any change to this Policy will be deemed acceptance of our privacy and personal information practices.

If we make a material change to this Privacy Policy, such as a change in the lawful basis on which we process your personal information, we will ask you to re-consent to the amended Privacy Policy.